FAQ

How do I wash a quillo?

  • Quillos can be washed by hand or using a gentle cycle in a washing machine.
  • Use warm (30C) or cold water to wash and cold rinse.
  • If spin drying only do so for a few minutes.
  • Dry in shade.
Should I iron a quillo?

 

Do not iron your quillo.



Should I tumble dry my quillo?

Do not tumble dry your quillo.

Colours in a quillo?  

Every effort has been made to provide photographs that accurately reflect the true colours of the quillos. However, please bear in mind, the equipment you use to view this website may impact on colour.



What is batting?

Batting is the layer between the front and back fabrics. It gives the quillo its warmth and insulating quality. 



Why does Jenny use different battings?

 

Quillos used by children tend to require more frequent washing because children can be messy people. Jenny uses polyester batting in quillos with juvenile printed fabrics as the polyester performs better when washed frequently. She can use wool or wool/polyester batting in childrens quillos on request


Can I request one to be made using other fabrics?

Yes. If you e-mail Jenny she will discuss your requirements. 


Could someone be allergic to a quillo?

Please read the About Quillos page carefully to see details about the fabrics and battings used. Please check with Jenny about the batting used in your chosen quillo if you are worried.

Can I avoid postage cost?

Yes, Jenny can organise delivery to a location if it is close to where she is, or collection can be arranged at a mutually convenient location 


Postage for Quillos
Within Australia - $18.00 in a pre-paid satchel. Two together costs $24.00. If you would like to sign for the package on receipt add $2.95. Delivery in 2-5 working days.

 



International (air mail)

 

 

REFUNDS FOR SHIPPING: If the actual cost is less than the amounts above I provide a refund. 

 

Delivery in 3-10 working days. 

If you wish your order to come via sea mail please e-mail Jenny for costs. Delivery is up to 3 months. 

Postage for Teddy Bears, Door stops and Advent Calendars

                                                   
     

 



REFUNDS FOR SHIPPING: If the actual cost is less than the amounts above I provide a refund. 

Thank you for shopping with me!

Canada and USA   $43.00

China and Japan    $45.00

Europe and UK       $38.00

New Zealand           $30.00

 

Australia                 $15.00

Canada and USA   $25.00

China and Japan    $25.00

Europe and UK       $25.00

New Zealand           $20.00